The WAH Initiative was thus born as a multi-stakeholder PPP on e-/m-Health that features ten organizations led by the Province of Tarlac and supported by the Department of Health; the private sectors’ Qualcomm Incorporated and Smart Communications; academic partners in University of the Philippines Manila – National Telehealth Center (UP-NThC) and Tarlac State University (TSU), and non-government organizations such as RTI International, League of Municipalities of Tarlac, and United States Agency for International Aid (USAID). Zuellig Family Foundation came in 2012 to support the national scale-up in 46 poor municipalities.
From a mere electronic medical record provider (EMR), WAH has converted itself into a full-fledged e-/m-Health technology and service provider. The WAH e-/m-Health platform now boasts of added features such as SMS Patient Alerts, online data analytics dashboard, and the use of mobile devices for data recording and reporting at the point of care.
Starting with four pilot clinics in 2009, WAH is now present in over 100 clinics and is partner to more than 80 provinces, cities, and municipalities covering Metro Manila, Luzon, Visayas and Mindanao.
Vision: To be a trailblazing e-/m-health organization working with partners to create innovative technology and service solutions for healthier and happier communities.
Mission: To capacitate LGUs in the use of e-/m-Health technology to generate quality electronic data for informed decision-making.
The WAH Partnership in Brief
In 2011, The Province of Tarlac led the ambitious goal of making Tarlac the first province in the Philippines to have all its Rural and City Health Units (RHUs/CHUs) run on a common e-Health platform that follows international and national standards. However, demand from other LGUs outside of Tarlac was also mounting and the Partnership, led by the Province of Tarlac had to find ways to meet this demand for service.
With guidance from partners, the Initiative that started as a PPP project converted itself into a non-stock and non-profit organization that provides e-/m-Health technology and process solutions to public clinics all over the country. As of 2013, the Wireless Access for Health Initiative (WAH) is the first and by far the only non-stock and non-profit organization on e-/m-Health in the Philippines. It works with over 2,000 local clinicians to manage and improve local health data and information leading to informed decision-making by local chief executives and health managers.
The WAH e-/m-Health platform benefits patients, clinicians, and policy makers and decision makers as it helps streamlines decision-making for better and prompt health program interventions by Local Government Units. Its main relevance relies on its strict adherence and compliance to proven practices of local technology and change management processes. The platform is also compliant to various national health reporting framework like the DOH’s Field Health Survey Information System (FHSIS), PhilHealth’s TsekUp, and the National Household Tracking System (NHTS).
The end-users of the platform (physicians, nurses, midwives, dentists, etc.) report faster, efficient, and more secure patient data recording, retrieval, and management. The average patient waiting time for consultation was drastically reduced and interviews by representatives of award giving bodies that conferred to WAH citations in the past confirmed better service delivery in clinics using the system. WAH has also been recognized for its unique PPP approach to providing a collective and communal solution to public health problems in the Philippines.